Product Recall Management and Support
Managing Your Product Recalls Effectively
and Efficiently
Looking for a partner who has the depth and breadth of services and experiences to support you when you are faced with a product recall? Look no further. Recall Results provides extensive product recall management and support. We can assist from initial notification through retrieval and fulfillment.
Product Recall Services:
We offer a full menu of product recall services that you can use comprehensively or select from a la carte as your situation dictates. Our experience and services include:
Project management:
- Scoping the magnitude of the recall
- Determining corrective actions
- Creating timetables
- Developing notification, fulfillment and service strategies
Product recall communication and notification:
- Sending out electronic or direct mail notifications to supply chain partners, consumers, retailers, clinics, etc…
- Creating online sites for consumer registrations
Claims administration and tracking:
- Capturing, verifying and processing claims forms
- Preparing government mandated reports
- Fulfilling notice requirements
Product recovery, reclamation and fulfillment services:
- Retrieving and storing affected products
- Verifying returned products
- Issuing replacement products to eligible consumers
Check issuance and funds management:
- Processing refund payments through independent funds management team
- Tracking and reporting on all claim activities
Data management and reporting services:
- Capturing and storing all source data in a secure database
- Tracking and logging all consumer contact
- Providing standard and custom reporting
Facing a Potential Recall?
We can help!