Professional Product Recall Management
Are you facing a potential product recall action? Our team of product recall experts are here to help. We provide managed, outsourced product recall services.
Recall Results offers comprehensive product recall services
When a product recall impacts a business, few companies are prepared to navigate the regulatory complexities and the demands on internal resources. That’s why so many companies turn to Recall Results. With more than 12 years of expertise, Recall Results is a partner you can trust. We will put you on the path to recovery and keep the rest of your organization focused on normal day-to-day business.
Product Recalls - We're the Experts
Our comprehensive product recall and product recall management services include:
Recall Management & Support
Looking for a partner who has the depth and breadth of services and experiences to support you when you are faced with a product recall? Look no further. Recall Results provides extensive product recall management and support. We can assist from initial notification through product retrieval and fulfillment.
Product Recall Call Center Services
Recall Results began its work in product recall as a call center. It’s the core of our expertise. We operate US-based, state-of-the-art facilities with available agents, seating and network and circuit capacity ready to handle the influx of calls and activity that a product recall generates.
On Site Technical Field Services
Recall Results provides a network of technicians for onsite repairs and field services across North America:
- Repair of products in consumer homes, offices and medical clinics
- Onsite assembly and/or disassembly
- Collection and removal of products
- Applying and/or changing labels on products
Product Logistics Services
Recall Results provides clients with a comprehensive suite of product handling services including:
- Collection of affected products
- Secured and controlled inventory/storage environment
- Shipping of replacement products, retrofit kits
- Shredding, incineration, and destruction of affected products
Big News!
Recall Results and PharmaLink have formed a strategic partnership aimed at enhancing drug safety and recall efficiency in the pharmaceutical industry. This groundbreaking collaboration leverages Recall Results’ recall management and support services with PharmaLink’s expertise in pharmaceutical returns processing.
Why Recall Results?
- We provide direct notification to more than 500,000 consumers each year on behalf of our partners.
- Our specialized funds management service gives us the ability to provide direct refunds to customers. We’ve processed more than 1,000,000 payments on behalf of our clients.
- We have more than 12 years of experience in product recall management and coordination.
- We provide multi-lingual call center support from domestic facilities in the U.S.
- Through our network of international partners, we provide global coverage.