Product Recall Management Services

Few companies plan to have a product recall when they produce a new product, that’s why product recalls are often such a source of last-minute reaction and stress. When faced with a product recall, it’s important to have a proactive plan in place so your team isn’t simply reacting. 

Our team of experienced professionals is the partner you need. We can handle all elements of your product recall including upfront planning, consumer communications, online registrations, call center support and product logistics.

Product Recall Management and Support

Whether you’re a consumer products, pharmaceutical or medical device company,  we can support all aspects of the product recall from communications, product retrieval and remedy fulfillment to reporting.

Notice Design and Implementation

Sending out notifications to provide customers with accurate information regarding the Recall and Corrective Action Program.

Product Recall Call Center Services

We operate state-of-the-art facilities and have skilled agents ready to provide support for the influx of calls and contacts that a product recall generates.

Online Website Registrations 

We provide customers with an online option to view information regarding the recall and register their affected products.

Product Logistic Services

Recall Results provides a comprehensive suite of product handling services, from collection of affected products, to storage and destruction.

Onsite Technical Repair Services

We have a network of technicians providing onsite repairs and field services throughout North America.