Product Recall Management and Support
Managing Your Product Recalls Effectively
and Efficiently
Looking for a partner who has the depth and breadth of services and experiences to support you when you are faced with a product recall? Look no further. Recall Results provides extensive product recall management and support. We can assist from initial notification through retrieval and fulfillment.
Product Recall Services
We offer a full menu of product recall services that you can use comprehensively or select from a la carte as your situation dictates. Our experience and service includes:
Project management
- Scoping the magnitude of the recall
- Determining corrective action
- Creating timetables
- Developing notification, fulfillment and service strategy
Product recall communication and notification
- Sending out electronic or direct mail notifications to supply chain partners, consumers and retailers
- Creating online sites for consumer registrations
Claims administration and tracking
- Capturing, verifying, processing claims forms
- Preparing government mandated reports
- Fulfilling notice requirements
Product recovery, reclamation and fulfillment services
- Retrieving and storing affected products or component parts
- Verifying products or parts
- Fulfilling replacement products or component parts
Check issuance and funds management
- Processing of payments through independent funds management team
- Tracking and reporting on all claim activities
Data management and reporting services
- Capturing and storing all source data in a secure database
- Tracking and logging all consumer contact
- Providing standard and custom reporting
Facing a Potential Recall?
We can help!