Facing A Recall? Let us do the heavy lifting.
Experienced & Reliable!
Few companies plan to have a product recall when they produce a new product, that’s why product recalls are often such a source of last-minute reaction and stress. When faced with a product recall, it’s important to have a proactive plan in place so your team isn’t simply reacting.
Our team of experienced professionals is the partner you need. We can handle all elements of your product recall including upfront planning, consumer communication and registration and call center support and services.
Don’t get caught unprepared. We can work with your organization to design your recall program, assist and advise with regulatory review (FDA, CPSC, CPSIA), and coordinate a mock recall.
Whether your are retailer, a consumer products company, a medical device manufacturer we can support all aspects of the product recall from communication and response, to compliance and reporting, to retrieval and fulfillment.
We operate state-of-the-art facilities and have trained agents ready to provide support for the influx of calls and contacts that a product recall generates.